Bilingual Medical Assistant

Full Time
Sleepy Hollow
Posted 1 year ago

Job Features

Job CategoryBiomedical
About Us:Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs. Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at
Responsibilities:Performs and accurately records patient’s chief complaints, medical history, screening tests, vital signs, vision, hearing, EKG and Spiro for patients of neonatal, pediatric, adolescent, adult and geriatric age groups. Assists providers with examinations, diagnostic and therapeutic tests. Patient-centric with empathy, excellent active listening and communication skills, engaging and efficient. Documents necessary information on patient’s electronic record, including copies of all referrals and medical forms. Updates the practice management information system and electronic medical record documentation with all necessary clinical information for each patient prior to the end of business day in compliance with TJC standards. Participates in patient counseling and education activities related to primary health care, such as HIV/STD prevention and treatment, child/adult health maintenance, prenatal and family planning. Performs simple laboratory procedures including but not limited to rapid strep test, urinalysis, pregnancy screening, hemoglobin A1C, blood glucose monitoring and venipuncture. Records and reports results appropriately, calibrates, cleans and maintains the instruments in accordance with the training and competency assessment. Performs the collection and labeling of laboratory specimens, including blood, stool and urine specimens. Reinforces patient/family/significant others teachings that have been initiated by professional staff. Performs medical clerical operations related to the practice, including but not limited to, registration, appointment scheduling, checking patients in and out, cash collections, creating claims, sets clinic up for next day and retrieves medical profiles and results as needed. Maintains strict confidentiality while having access to printed and electronic files containing sensitive information, which must be protected under the provisions of the Privacy Act and other applicable laws and regulations. Protects information from unauthorized release or from loss, alteration, or unauthorized. Effectively manages patient-technician relationship.
REQUIREMENTS:High School Diploma or GED. Accredited Medical Assistant certificate is Required. Bilingual (English/Spanish) Required. Superior customer service skills and experience. 1+ yr experience in Medical Assistant position. Flexible and solutions driven. Responsive and comfortable working in the fast paced high accountability environment. Provides care to patients in a compassionate, caring, cheerful and concerned manner. Passionate about providing high quality care to low-income, under-served residents and those lacking access to health care. Maintains patient confidentiality at all times. Engaged in learning and continuous quality improvement. Outstanding verbal and written communications, with a culturally diverse patient and staff population. Proficient in MS office applications and other data based systems. Maintains a safe environment of care for patients and staff. Capable to move around for long periods of time in the patient care unit. Able to perform duties which include regular and recurring bending, lifting light items such as medical supplies as well as lifting and re-positioning patients
Company Benefits:There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to affect positive change in the health and lives of thousands of residents in Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care. At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please submit your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email. Open Door is an Equal Opportunity Employer

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