Community Advocate

Full Time
Haverstraw, Rockland County, Spring Valley
Posted 2 weeks ago

The Community Advocate (CA) will work at each of WestCOP’s Community
Action Program (CAPs), under the direction of that Program’s Director to
disseminate vital services and program information to the undeserved population
of the assigned area.

Job Features

Job CategoryOther
Job Description:The Community Advocate (CA) will work at each of WestCOP’s Community Action Program (CAPs), under the direction of that Program’s Director to disseminate vital services and program information to the undeserved population of the assigned area. CAs will work under the direction of the Director to provide advocacy, information and referral and direct services and assistance to the undeserved population of the assigned area. Bilingual Spanish preferred.
Responsibilities:- Identify and gain expertise about the services that are provided by the CAP. - Expand and enhance services already provided by the CAP. Work with the Director to identify those services that are in need of development. Create a working plan to shore up and strengthen these service areas. - Work with the Director to develop new services, as needed, to serve additional at risk individuals and families. - Address the immediate needs of high risk populations (i.e. newly arrived residents, physically/mentally challenged, elderly, etc.) through referrals, service advocacy, establishment of support groups, and, when needed, direct case management. - Take full advantage of opportunities to increase the level of services, including, but not limited to, development, referral and advocacy training provided by WestCOP. - Provide outreach to additional at risk individuals and families. - Along with the Director, develop an intensive case management plan for a minimum of 10 families. - Responsible for developing program goals, and evaluating the attainment of these goals. - Responsible for local Center operations, as assigned, which may include filling in at reception and phones and maintaining the aesthetics in the office. Job Description Community Advocate - Responsible for maintenance of records recording to satisfy requirements of CSBG and Rockland County Contract - Collection, collating, and inputting client data. - Conduct in-person and phone interviews with residents who contact the CAP to determine the nature of the issue they have. - Make referrals to appropriate WestCOP program, government, or nongovernmental agency best able to assist client. - Follow up with clients to ensure issues are being addressed, and intervene if necessary with referral agency to obtain services. - With approval from Director, establish and maintain contact with community organizations to assure cooperation with the CAP to accomplish goals and objectives. - With approval from Director, perform public relations on behalf of the CAP and WestCOP. - Cooperate with other CAs, Directors and Central staff to accomplish general goals of WestCOP.
Minimum Requirements:- AAS degree from an accredited college preferred - At least 3 years in Human Services or related field - Experience with at risk populations - Experience handling sensitive personal information with discretion - Bilingual Spanish/English required - Proficiency in Microsoft Office programs required
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
To Apply Please Email Resume To:Rosie Samudio, Director, Rockland CAP – rsamudio@westcop.org

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