Crisis Response Support Worker

Posted 3 weeks ago

Job Features

Job CategoryBiomedical
Job Description:The Crisis Response Support worker in the Crisis Mobile Response Support program operates out of Rockland County. The compassionate individual in this position will work within the scope of their profession by responding to an urgent issue at home or anywhere in the community at no cost to the member. The professional responds to situations where stress, depression, or any other mental health issue may create a personal crisis including but not limited to the following: suicidal thoughts, emotional trauma, serious mental illness, anxiety, family crisis. The Crisis Response Worker will develop support plans and assist clients in carrying them out. Population served is 0-21 years in age. The individual in this position will directly support the work of the newly developed mobile crisis and telephonic intervention services. This position reports directly to the Assistant Director of Rockland and Lower Hudson Valley Children’s Mental Health Programs.
Responsibilities:• Be a vital member within a disciplinary team • Work non-traditional hours • Provide services with the intention to de-escalate crisis and overt ER and hospitalization admissions • Work very closely with local Law Enforcement and Mental Health Partners within the county • Ensure that service delivery is trauma-informed, culturally, and linguistically competent • Provide a safety and risk assessment for members which will describe the child/youth conditions, services and/or recommendations for that specific incident both in the field, telephonically and where needed in-person to begin a plan of stabilization • Will work well within both small and large cohesive teams; be responsive to local Police Department and other community stakeholder requests and needs • Provide telephonic and virtual support and/or follow-up with those in crisis and provide advocacy when needed • Provide face to face crisis response as needed • Develop collaborative relationships with other departments within the agency and in the community • Develop charts for tracking and reporting to supervisor • Ensure all documentation is entered in a timely manner • Must be able to provide supportive referrals to offset future comorbid crises • Produce paperwork and reports as required for agency accountability in a timely and specified manner • Be diligent and aware of sensitive trauma-informed care and the cultural needs of the population of focus and how to best meet those needs while ensuring staff training is abreast regarding these issues • Must meet weekly with direct supervisor on-site for weekly supervision NON-ESSENTIAL DUTIES • Perform other duties as assigned by management
Qualifications:• Bachelor’s degree in a Human Service-related field with a minimum of 2.5 years’ experience and 30 hours of crisis and mental health service training • Available to respond in person within a half-hour to 15 minutes shift while being on-call from home • Must be proficient in Microsoft Word and Excel • A valid, non-restricted driver’s license as is required for this position
Skills:• Ability to interact with and complete assignments in a manner sensitive to the service population's cultural and socioeconomic characteristics • Communicate effectively • Ability to understand and use Micro-soft word and Excel Ability to interact with community resources • Ability to interact with community resources
Hourly Wage:$23.74
Anticipated Start Date:7/5/2022

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