| Job Category | Hospitality and Tourism |
| Job Summary: | Responsible for seating residents in the dining room. Handles customer service situations as they arise. |
| Essential Duties and Responsibilities: | - Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements. - Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates. - Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people. - Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared. - Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed. - Helps train new food-service team members. - Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed. - Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency. - Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards. - May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. - Works with staff of other departments to perform job duties and during special events or functions. - Performs other duties as assigned. |
| Requirement: | Prior experience is a plus. Willing to train! |
| Position Benefits: | Both full-time and part-time positions offer the following benefits to associates: - Medical - Dental - Vision - Life Insurance/AD - Disability Insurance - Retirement Plan - Associate Shopping Program - Health and Wellness Programs - Discount Marketplace - Identity Theft Protection - Pet Insurance - Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. In addition, full-time positions also offer the following benefits to associates: - Commuter Benefits - Employee Assistance Program - Flexible Spending Accounts (FSAs) |
