Office Technology Service Technician

Full Time
Tarrytown, NY
Posted 2 months ago

Job Features

Job CategoryData Technology
Job Description:Entry Level Technician Overview Atlantic, Tomorrow's Office is a nationally recognized IT Provider and distributor of Copiers, Printers, and High-End Production Equipment. Due to our continued growth, we are expanding our Service Division and have entry level openings in the New York/New Jersey Area. We are looking for a motivated hands-on Field Service Technician. Our ideal candidate will be detail oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. We will provide the necessary training for your career development. Field technicians provide on-site customer service to our extensive customer base. This may require successfully repairing or adjusting a device mechanically or electronically, working with on-site IT department and/or “fixing the customer” by correcting the client’s expectations. Responsibilities • Accurately diagnose, repair and maintain equipment in optimum operating condition at customer sites • Manage and maintain a highly accurate parts inventory via handheld device • Receive, prioritize and accurately close service calls via handheld device • Assist with equipment installations as needed • Keep current with new technology through off-site manufacturer's classes and online training • Communicate equipment problems and solutions to fellow technicians • Project a positive company image through proper attire, exceptional communication skills, excellent customer service and personal grooming Qualifications • A trade school diploma or industry related experience and/or training; or equivalent combination of education and experience. • Computer literate and basic knowledge of networking • Electronic & mechanical experience/aptitude • Valid driver's license • Professional appearance and manner skills • Customer service oriented • Excellent communication skills • Able to work independently, under pressure at customer sites and to accept direction on given assignments • Able to handle and solve new challenges, demonstrate initiative and a willingness to learn • Team player, reliable, punctual and possessing a positive attitude Benefits • Starting Salary $40,000 per year • Monthly efficiency bonuses • Monthly compensation for using personal vehicle (average $550 per month) • Paid Holidays, Vacation, and Sick Time • Excellent Benefits including Medical, Dental, Vision, Life, and many other Supplementary Insurance Coverage Options • Working with a Fun, Experienced, and Reputable Team • Career opportunities within Atlantic include Service Technician, IT, Security and Software Solutions
Qualifications:Good work ethic and willing to learn.
Skills:Common sense and mechanical aptitude.
Hourly Wage:$40,000
Anticipated Start Date:6/1/2022

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